Privacy policy

Introduction

[Your Clinic Name] (“we,” “us,” or “our”) is committed to protecting the privacy and security of our patients’ personal information. This Privacy Policy outlines how we collect, use, and protect the information you provide to us when you visit our clinic, use our website, or interact with us in any other way.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us, including:

Name
Contact details (email address, phone number, address)
Date of birth
Medical history and relevant health information
Payment information

Non-Personal Information

We may also collect non-personal information such as:

Browser type and version
Device type and operating system
IP address
Pages visited on our website and the duration of your visit

How We Use Your Information

We use your personal and non-personal information for the following purposes:

To provide services: To schedule and confirm appointments, deliver treatments, and provide follow-up care.
To process payments: To manage billing, payments, and accounting.
To improve our services: To understand how our patients use our services and website, and to enhance our offerings.
To communicate with you: To send appointment reminders, service updates, and promotional offers (with your consent).
To comply with legal obligations: To meet regulatory and legal requirements, such as maintaining accurate medical records.

Sharing Your Information

We may share your information with:

Third-party service providers: To assist with billing, data storage, and other operational services.
Legal and regulatory authorities: When required by law, court order, or to protect the rights, property, or safety of our clinic, staff, or patients.

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

Data Security

We implement a variety of security measures to protect your personal information from unauthorized access, use, or disclosure. These measures include secure data storage, encryption, and regular security assessments.

Your Rights

You have the right to:

Access the personal information we hold about you.
Request corrections to any inaccurate or incomplete information.
Request the deletion of your personal information, subject to legal and regulatory requirements.
Withdraw consent for marketing communications at any time.

To exercise these rights, please contact us using the details provided below.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on our website with an updated effective date. We encourage you to review this policy periodically to stay informed about how we are protecting your information.